Privacy Policy for Durag Automotive
Last updated: 03/26/2026
🚗 Introduction
Durag Automotive (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or contact us.
By using our website, you agree to the practices described in this policy.
🔍 Information We Collect
1. Information You Provide Directly
We may collect personal information that you voluntarily provide, including:
Name
Email address
Phone number
Vehicle details (make, model, year)
Service requests or appointment details
Messages submitted through contact forms
2. Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device information
Pages visited and time spent
Referring website links
Cookies and tracking technologies
🛠️ How We Use Your Information
We use the information we collect to:
Respond to inquiries and provide customer support
Schedule appointments or service requests
Improve website performance and user experience
Send updates, promotions, or service reminders (with your consent)
Maintain security and prevent fraudulent activity
Analyze website traffic and usage trends
🔄 Sharing Your Information
We do not sell your personal information.
We may share information with:
Service providers who assist with website hosting, analytics, or communication
Automotive partners when necessary to fulfill your service request
Legal authorities if required to comply with law, protect our rights, or respond to legal processes
All third‑party partners are required to protect your information.
🍪 Cookies & Tracking Technologies
We may use cookies, pixels, and similar technologies to:
Improve website functionality
Personalize your browsing experience
Analyze traffic and performance
You can disable cookies in your browser settings, but some features may not function properly.
🔐 How We Protect Your Information
We implement administrative, technical, and physical safeguards to protect your data.
However, no online transmission is 100% secure, and we cannot guarantee absolute protection.
👤 Your Privacy Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request corrections or updates
Request deletion of your data
Opt out of marketing communications
To exercise these rights, contact us at:
[email protected]
🧒 Children’s Privacy
Our website is not intended for children under 13.
We do not knowingly collect information from children.
🌎 Links to Third‑Party Websites
Our website may contain links to external sites.
We are not responsible for the privacy practices of those websites.
🔄 Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The “Last Updated” date at the top will reflect the most recent revision.
📬 Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at:
Durag Automotive
East Memphis
+1 901-558-6520
[email protected]